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Pro-Flex HR Privacy Policy

Updated: 06/12/2024

Introduction

Welcome to Pro-Flex HR Outsourcing (Pty) Ltd (“we”, “our”, or “us”). We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

Information We Collect

In the course of using our website and services, we may collect the following types of personal information:
 

  • Personal Identification Information: This includes details such as your name, contact information (email address, phone number), and any other personal details you may provide via forms, emails, or direct communication with us

  • Non-Personal Information: This includes website usage data (IP addresses, browser type, operating system), which helps us improve our website and understand how it is used.

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We will only collect personal information necessary for the provision of services and to fulfill legal or contractual obligations.

Purpose of Collecting Personal Information

We collect and use your personal information for the following purposes:

 

  • To provide HR outsourcing services, including payroll administration, HR consultation, and employee relations.

  • To communicate with you, respond to inquiries, and provide updates about our services.

  • To improve our website, services, and user experience.

  • To comply with legal obligations, including the Protection of Personal Information Act (POPIA) and other relevant legislation.

Legal Basis for Processing Personal Information

Under POPIA, we may process your personal information based on the following grounds:

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  • Consent: You have given us your explicit consent to process your personal information.

  • Contractual necessity: The processing of your personal data is required for us to provide the services agreed upon.

  • Legal obligations: We are required to process personal information to comply with relevant laws and regulations.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:
 

  • Third-party service providers: Trusted partners who assist in the delivery of our services, such as IT service providers, payroll systems, and cloud services. These partners are bound by confidentiality agreements to protect your personal information.

  • Legal compliance: If required by law or regulatory authorities, we may disclose your personal information to comply with legal obligations or protect our rights.

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We ensure that any third-party service providers we work with adhere to data protection standards consistent with POPIA.

Cookies and Tracking Technologies

Our website may use cookies to improve your user experience. Cookies are small text files stored on your device that help us understand how you use our website. You can manage or disable cookies through your browser settings, but please note that some parts of our website may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. This includes implementing technical, administrative, and physical security measures to safeguard your data. While we strive to protect your personal information, please be aware that no method of electronic transmission is completely secure.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.

Your Rights Under POPIA

Under POPIA, you have the right to:

 

  • Access: Request access to your personal information held by us.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Erasure: Request deletion of your personal information, subject to legal retention requirements.

  • Objection: Object to the processing of your personal data under certain circumstances.

  • Withdraw Consent: Withdraw your consent to the processing of your personal data at any time, where applicable.

 

To exercise any of these rights, please contact us using the details provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we process your personal information, please contact us at:

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Email: sharline.proflexhr@mweb.co.za – Wilna.proflexhr@mweb.co.za
Telephone: Wilna: 083 270 8115 – Sharline: 083 457 2736
Location: Willow Park – Pretoria – Gauteng - 0184

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